Training Course in Lean Six Sigma for Operations Professionals

Fundamentals of Lean and Six Sigma

• History and evolution of both methodologies.

• Lean vs. Six Sigma: similarities and differences.

• Business value of Lean Six Sigma in operations.

Lean Six Sigma in the Operational Environment

• Core concepts: value, flow, pull, perfection.

• The role of operations professionals in LSS initiatives.

• Understanding customer value and voice of the customer (VOC).

Define Phase

• Identifying problems and project scope.

• Defining goals, customers, and critical-to-quality (CTQ) elements.

• Creating project charters and stakeholder maps.

Measure Phase

• Establishing current performance baselines.

• Selecting key process metrics.

• Data collection techniques and measurement systems analysis (MSA).

Analyzing Process Performance

• Identifying variation and bottlenecks.

• Mapping value streams and flow charts.

• Process capability analysis.

Root Cause Analysis Techniques

• Fishbone diagram and 5 Whys method.

• Pareto analysis for prioritizing issues.

• Using statistical tools for cause-effect validation.

Generating and Testing Solutions

• Brainstorming improvement ideas.

• Piloting changes and evaluating effectiveness.

• Selecting optimal solutions for implementation.

Lean Tools for Operational Efficiency

• 5S methodology and workplace organization.

• Kaizen for continuous incremental improvements.

• Standard work and visual controls.

Implementing Control Measures

• Developing control plans and checklists.

• Statistical Process Control (SPC) and control charts.

• Ensuring sustainability through documentation and training.

Embedding Lean Six Sigma in Operations

• Building a culture of continuous improvement.

• Role of leadership and communication.

• Identifying future opportunities for process enhancement.