Frequently Asked Questions

VIIIIs there a discount for groups?

Yes. Group discounts for participants from the same organization vary with the number of registrations. Contact us for details.

IXWhat is the cancellation policy?

Cancellations or participant substitutions are accepted free of charge up to 5 working days before the course starts. After that, a substitute participant may attend or the registration can be moved to a later date.

XIHow do I request an in-house course?

Send a request through the "In-House Proposal" page and one of our consultants will contact you to understand your needs and send a detailed proposal.

IVWhat do I need to attend an online course?

A computer or tablet with camera and microphone and a stable internet connection. Joining instructions are sent before the course.

VWhat are the daily training hours?

Sessions usually start at 9:00 and end at 15:00, with short breaks and a lunch break.

XDo I receive a certificate?

Yes. Every participant who completes the course receives a certificate of attendance from Glomac Training Institute.

IIWhere are classroom courses held?

In selected hotels and training centres in the cities announced on each course page.

VIWhat do the fees include?

Fees cover the training, course material, the certificate, coffee breaks and lunch for classroom courses.

VIIHow can I pay?

Your organization is invoiced; we accept bank transfers, credit cards and cheques.

IHow can I register for a course?

Choose the course from the course list and click "Register Now", then complete and submit the form. Our team will contact you to confirm. You can also reach us directly at +971 52 174 0059 / training@glomac-uae.com.

IIIAre online courses live or recorded?

Live, interactive sessions with the trainer over the internet, with the same content and quality as the classroom course.

Glomac Training Institute +971 52 174 0059 training@glomac-uae.com